Need of Employee Engagement Survey
It happened in the one of my
previous office. One of my managers got demoted as an individual contributor.
Our director called a meeting and informed us that so and so person will be the
new Manager and existing person will be individual contributor, as he requested
to become individual contributor.
I was shocked!!! Later I got to
know that it is not position change but a demotion. This demoted person got the
least rating in the organisation survey in employees’ satisfaction and
engagement.
It was so true; it was a
possibility that he received such ratings because that person was interested
only in self- appraisal and favouritism. For example, he used to always
recognise (give awards) people who spoke Malayalam (Kerala). Later he was
getting a party from the rewarded person. This was disclosed by another
Malayali guy who had bonding between Malayali’s and others.
Regarding Employee Engagement Survey:
It was an anonymous survey, they
took high level ratings and comments of each leader and manager like who is
doing what at the workplace.
It was a very beautifully
designed survey, similar questions were asked multiple times (repeatedly) in
different patterns, so that it will provide correct feedback from the
employees.
This is an example; I'm sure many
organisations have this issue. Some organisations are very badly exposed in
glass doors, social media and google reviews.
We are Small/Medium Sized Organization, we don’t need any survey?!
You are wrong! I agree in the small
organizations; It's impossible for one to hide his team members' achievements.
And every management head is aware of who is doing what.
In my opinion, having an employee
survey gives a clear picture of all the leads and managers working style,
employee engagement and employee satisfaction.
Because, many a time leads and
managers don't treat employee's health, they only focus on deliverables. Some
of them shout or point out the negative things in open meetings, about their
team members. This damages employee self-respect and trust.
Due to the above reasons, most of
the attrition happens in the organisations.
Using authority, position,
micromanagement and critics on team members:
Leaders should win the trust of
their subordinates. Then their team members out-perform. In my experience, I
have witnessed great results and great deliverables with the people who are
using true leadership qualities.
Using authority, position,
micromanagement, we can get results. They only meet the expectations. But it
destroys organisation reputation and employee interest.
Just watch few of the meetings (3
to 4 different internal status meetings). If you are noticed people commenting
negatively on their own team members in their presence in front of the entire
team. That is an indication of bad leadership quality.
If a leader treats his/her
subordinates this way, how will their team members trust them and deliver great
results. When their own supervisor has no trust and no respect towards them?
During my journey, I have observed
lack of maturity in these leaders. They may be thinking, bringing those topics,
negative critics about their own team members in crowded meetings shows their
greatness and commanding nature. I call this is a stupidity. I think it will
destroy trust, organisation reputation and productivity of the employee. And your
office reviews in social media.
True leadership qualities:
As a leader, you should have a
trust on your own people or team. They are working for you. Have a 1 on 1
meeting with them to discuss and resolve issues internally. Complaining is not
the leaders’ job. Correcting is the leaders’ job. If it's really impossible to
correct or resolve, escalate in different forums, not in open meetings.
Remember, escalation should the last options, not the first option.
One should appreciate someone in
public, criticize in private. These immature leads/managers are doing exactly
opposite of it. I have witnessed this several times and in several meetings.
If we win the team members hearts
through our good words, trust and motivation, we have the possibility to see
people exceed expectations and work with higher involvement.
I have been doing this for years.
Witnessed tremendously wonderful results and delivery.
Every single team/person I
touched in the many organizations, they have given feedback as we love to work
with you or work for you. Many of them told me on calls (chat/skype) and some
of them shared through phone calls. This feedback is going to enhance your
office reputation as well.
Many of the office negative feedbacks
about managers and leaders on public platforms destroys organization health and
reputation.
Here are few of my most recent feedback
references I received from my team.
Law of Karma works
everywhere:
Your subordinates are not your
slaves! treat your subordinates with respect! You get what you give. If you give bad, get ready to receive bad. Whatever you put into the universe it will come
back to you. Karma has no menu, you get served what you deserve.
If you are looking good reviews on
your leadership quality. Be a good leader! Remember, today’s employees are
tomorrows leaders they will follow your footsteps (by watching you) and they will be
leading your children or grandchildren. Try to be a great leader, that should
inspire your subordinates and joiner!
My personal belief: Earning with
good Karma is the real earning. Earning with bad karma is burning.
Finally, bringing employees surveys gets you the true leader’s visibility, need improvement areas. This also helps in your organizations branding…
Author Disclaimer:
I’m not a robot to be constant, consistent and complete, I’m a normal human and my blog will be contradictory like director give multiple movies have different opinions on the same subject or different subjects. I flow like a river, I really don’t look for sand, rock, trees, house, and so on. Intention is helping as many as possible before reaching the ocean. I strongly recommend to consult expert’s advice to follow and adopt any methods. The intent of the author is only to offer information of a general nature to help you in your quest for emotional and spiritual well-being.
